Frequently asked questions

  • Are licences transferable?

    Yes. We appreciate that as a pupil’s language skills improves or they move on to a new school or subject, you may wish to transfer their access to the app to a newly arrived student. This is why all our licences are completely transferable.

  • Which home languages do you teach from for FlashAcademy EAL?

    FlashAcademy EAL currently teaches English from:

    Arabic, Bengali, Brazilian Portuguese, Czech, Danish, Farsi/Persian, Filipino, French, German, Gujarati, Hindi, Hungarian, Indonesian, Italian, Mandarin, Norwegian, Pashto, Polish, Portuguese, Punjabi, Romanian, Russian, Spanish, Swedish, Tamil, Tigrinya, Turkish, Welsh, Ukrainian, Urdu

    Home languages coming soon on FlashAcademy EAL:

    Albanian, Amharic, Bulgarian, Estonian, Finnish, Japanese, Javanese, Khmer, Korean, Latvian, Lingala, Lithuanian, Malagasy, Malay, Oromo, Rundi/Kirundi, Slovak, Somali, Swahili,  Wolof, Xhosa, Zulu.

  • Is there training available on how to use the app in a classroom or school?

    The FlashAcademy team can organise specialist training for teachers who feel they may need extra guidance on how to use the app. Depending on the level of training provided, this may incur an additional cost. Please contact for further details.

  • How can I reset a lost password?

    Teachers and pupils can request a new password by simply pressing the ‘forgotten password’ button within the app and entering their email address.

  • How can I find out the price of FlashAcademy for schools?

    To discuss pricing options, please give us a call on 0843 289 7447 or drop us an enquiry and one of our team will be in touch!

  • Is FlashAcademy curriculum aligned?

    Yes.  For FlashAcademy MFL, the platform teaches vocabulary and grammar mapped to major examining bodies: AQA; EdExel and OCR.

    For FlashAcademy EAL, the platform also teaches vocabulary for a range of subjects including science, maths and humanities. This means children can understand their main lessons more quickly. FlashAcademy also teaches survival vocabulary to help children negotiate their way around a school, for example ‘where is the toilet?’ and ‘break time’.

  • What type of devices can pupil’s use FlashAcademy on?

    The platform can be used on smartphone, tablet and PC, though for the desktop option we do recommend using a Google Chrome browser. The platform is available on Android and IOS.

  • Can pupils use FlashAcademy outside of school?

    Yes. As long as a pupil has access to one of the devices mentioned above, they are able to log on to the platform from anywhere! They will just need to type in their log in credentials.

  • Which organisations recommend FlashAcademy?

    FlashAcademy is recommended by Access to Education, Pupil & School Support, Link2ICT and Birmingham Virtual Schools.

  • Can I monitor a pupil’s progress on the platform?

    Yes. Our platform comes with a dedicated teacher dashboard which allows you to track progress, usage and attainment across the main skill areas: listening; reading; spelling; writing and speaking.

    Teachers can create reports instantly to demonstrate progress to parents, SLT and OFSTED and you can set goals and measure progress over time, helping to make sure extra attention is given to the pupils who really need it. You can log in to the Teacher Dashboard here:

  • Which Modern Foreign Languages does FlashAcademy MFL teach?

    For FlashAcademy MFL, our full language courses are available for:

    Brazilian Portuguese, French, Danish, German, Italian, Norwegian, Polish, Portuguese, Romanian, Spanish, Swedish, Turkish and Welsh.